in the dynamic landscape of today’s business environment, organizations are continually striving for
Operational Excellence. Key factor of achieving this goal is the effective establishment, modification,
and control of processes. These 3 interconnected aspects form the cornerstone of efficient Operations,
ensuring that businesses remain competitive, adaptable, and responsive to changing market conditions.

Process Establishment – Foundation of any successful operation lies in the establishment of well-
defined processes. This stage involves the creation of a blueprint that outlines the step-by-step
procedures required to achieve a specific goal.

Process Modification – Change is inevitable, and processes must evolve to stay relevant and effective.
Organizations must be proactive in identifying areas that require modification to enhance efficiency and
adapt to new circumstances.

Process Controls – Post above stages, it’s highly important to have effective controls & review
mechanism else all benefits accrued are likely to be diluted or lost.